Location: |
Barnsley |
Salary: |
£2.60 per hour Apprenticeship Minimum Wage |
Date posted: |
08/02/2012 |
Job type: |
Apprenticeship |
Company: |
Pen & Sword |
Contact: |
Karen Tyas |
Ref: |
TALENT |
Job ID: |
A1037 |
Summary of Role:
To provide general administrative support within the sales office of this busy publishing company. The role will focus on customer service and sales growth with a view to developing skills in these areas.
Duties to Include:
Answering telephone calls and emails, taking orders from both trade and mail order customers and dealing with customer enquiries
* Processing orders, sorting / taking post and sending out catalogues
* Maintenance of database, updating / deleting records, etc. as required
* Assist with trade mailings / marketing materials and the sourcing of new trade customers
* Updating trade websites
* Any other tasks which support the office and are suitable to the grade of post
Skills Required:
Confident telephone manner; Attention to detail; Good communication and IT skills; Ability to work on own initiative as well as part of a team; Good time keeping and organisational skills.
Hours of work
Mon – Thurs 9am – 5pm / Fri 9am – 4.30pm



